:root{--bg-primary:#f4f6f9;--bg-secondary:#e9eff4;--surface-primary:#fff;--surface-secondary:#f8fafc;--text-primary:#0f172a;--text-secondary:#475569;--brand-burgundy:#9e0f20;--brand-burgundy-light:#c00f23;--brand-gold:#c9a227;--brand-gold-accessible:#8a6d14;--border-color:#0f172a0f;--border-color-glow:#9e0f201f;--shadow-sm:0 2px 8px #0f172a0a;--shadow-md:0 10px 30px -10px #0f172a14, 0 1px 3px #0f172a05;--shadow-lg:0 20px 40px -15px #0f172a1f, 0 1px 5px #0f172a08;--glass-bg:#ffffffb8;--glass-bg-heavy:#ffffffd9;--glass-border:#ffffff80;--glass-highlight:linear-gradient(135deg, #fff9 0%, #ffffff1a 50%, transparent 100%);--glass-blur:blur(24px) saturate(190%);--radius-sm:10px;--radius-md:14px;--radius-lg:20px;--radius-pill:9999px;--ease-ios:cubic-bezier(.25, 1, .5, 1);--ease-spring:cubic-bezier(.34, 1.56, .64, 1);--font-sans:"Inter", system-ui, -apple-system, sans-serif;--font-heading:"Outfit", system-ui, -apple-system, sans-serif;font-family:var(--font-sans);color:var(--text-primary);background-color:var(--bg-primary);box-sizing:border-box;-webkit-tap-highlight-color:transparent}*{box-sizing:inherit;margin:0;padding:0}body{-webkit-font-smoothing:antialiased;background:linear-gradient(#f4f6f9 0%,#e9eff4 100%);flex-direction:column;min-height:100vh;font-size:15px;line-height:1.6;display:flex;overflow-x:hidden}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:#0f172a26;border-radius:4px}::-webkit-scrollbar-thumb:hover{background:#0f172a4d}.glass-ios{background:var(--glass-bg-heavy);-webkit-backdrop-filter:var(--glass-blur);border:1px solid var(--glass-border);box-shadow:var(--shadow-md), inset 0 1px 0 #fff9;transition:all .3s var(--ease-ios);position:relative;overflow:hidden}.glass-ios:before{content:"";background:var(--glass-highlight);pointer-events:none;z-index:0;border-radius:inherit;height:60%;position:absolute;top:0;left:0;right:0}.glass-ios>*{z-index:1;position:relative}#app-container.navbar-layout{width:100%;min-height:calc(100vh - 80px);margin-top:80px;padding-bottom:50px;display:block}.navbar-header{border-radius:var(--radius-lg);-webkit-backdrop-filter:blur(20px)saturate(180%);z-index:1000;width:90%;height:64px;transition:all .3s var(--ease-ios);background:#ffffffbf;border:1px solid #ffffff80;justify-content:space-between;align-items:center;padding:0 24px;display:flex;position:fixed;top:12px;left:5%;right:5%;box-shadow:0 10px 30px -10px #0f172a1a,inset 0 1px #ffffff80}.logo-section{align-items:center;gap:12px;display:flex}.logo-nav-img{object-fit:contain;width:32px;height:32px;transition:transform .3s var(--ease-spring)}.logo-nav-img:hover{transform:scale(1.08)}.logo-text-group{flex-direction:column;display:flex}.logo-text{font-family:var(--font-heading);color:var(--text-primary);letter-spacing:-.4px;font-size:18px;font-weight:700;line-height:1.1}.logo-sub{color:var(--text-secondary);text-transform:uppercase;letter-spacing:.8px;margin-top:1px;font-size:9px;font-weight:600;display:block}.desktop-nav{align-items:center;display:flex}.navbar-header .nav-links{align-items:center;gap:4px;list-style:none;display:flex}.nav-item{border-radius:var(--radius-pill);color:var(--text-secondary);transition:all .2s var(--ease-ios);cursor:pointer;background:0 0;border:none;align-items:center;gap:8px;padding:8px 16px;font-size:13.5px;font-weight:600;text-decoration:none;display:flex}.nav-item:hover{color:var(--brand-burgundy);background-color:#0f172a0a}.nav-item.active{background:linear-gradient(135deg, var(--brand-burgundy) 0%, var(--brand-burgundy-light) 100%);color:#fff;box-shadow:0 4px 12px #0f172a1f,0 2px 4px #0f172a0a}.navbar-right{align-items:center;gap:12px;display:flex}.segmented-control{background-color:#0f172a0a;border:1px solid #0f172a05;border-radius:12px;width:220px;padding:3px;display:flex;box-shadow:inset 0 1px 2px #0f172a0d}.segment-btn{color:var(--text-secondary);cursor:pointer;transition:all .25s var(--ease-ios);text-align:center;background:0 0;border:none;border-radius:9px;flex:1;padding:6px 8px;font-size:11px;font-weight:600}.segment-btn:hover:not(.active){color:var(--text-primary);background-color:#0f172a08}.segment-btn.active{color:var(--text-primary);background-color:var(--surface-primary);box-shadow:0 2px 8px #0f172a14,0 .5px 1.5px #0f172a0a}.menu-toggle-btn{border:1px solid var(--border-color);color:var(--text-primary);cursor:pointer;background:0 0;border-radius:8px;justify-content:center;align-items:center;padding:6px;display:none}.tab-panel{width:90%;max-width:1280px;animation:fadeIn .4s var(--ease-ios) forwards;margin:0 auto;padding:24px 0;display:none}.tab-panel.active{display:block}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.main-content{flex-direction:column;width:100%;display:flex}.page-title{font-family:var(--font-heading);color:var(--text-primary);letter-spacing:-.6px;margin:0;font-size:28px;font-weight:700}.page-subtitle{color:var(--text-secondary);max-width:700px;margin-top:6px;font-size:15px}.card-resumen{border-radius:var(--radius-lg);background:var(--glass-bg-heavy);box-shadow:var(--shadow-md);margin-bottom:24px;padding:28px}.card-resumen:hover{box-shadow:var(--shadow-lg)}.welcome-container-grid{flex-direction:row;justify-content:space-between;align-items:center;gap:32px;padding:32px;display:flex}.welcome-text-side{text-align:left;flex:65%}.welcome-graphic-side{flex:30%;justify-content:center;align-items:center;max-height:180px;display:flex}.welcome-illustration{object-fit:contain;filter:drop-shadow(0 10px 20px #0f172a0f);max-width:100%;height:auto;max-height:180px;animation:4s ease-in-out infinite alternate floatIllustration}@keyframes floatIllustration{0%{transform:translateY(0)}to{transform:translateY(-6px)}}@media (width<=768px){.welcome-container-grid{text-align:center;flex-direction:column;gap:24px;padding:24px}.welcome-text-side{flex:100%}.welcome-graphic-side{flex:100%;max-height:140px}.welcome-illustration{max-height:140px}}.kpi-grid{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px;margin-bottom:24px;display:grid}.kpi-card{border-radius:var(--radius-md);text-align:left;padding:20px}.kpi-header{color:var(--text-secondary);align-items:center;gap:8px;margin-bottom:8px;font-size:12.5px;font-weight:600;display:flex}.kpi-header svg{color:var(--brand-burgundy);width:16px;height:16px}.kpi-value{font-family:var(--font-heading);color:var(--text-primary);letter-spacing:-.8px;margin-bottom:2px;font-size:32px;font-weight:700}.kpi-sub{color:var(--text-secondary);font-size:12px}.grid-consulta{grid-template-columns:1fr 1.2fr;gap:24px;display:grid}.form-group{flex-direction:column;gap:6px;margin-bottom:18px;display:flex}.form-group label{color:var(--text-secondary);padding-left:2px;font-size:12.5px;font-weight:600}.input-ios{font-family:var(--font-sans);color:var(--text-primary);transition:all .25s var(--ease-ios);background:#0f172a08;border:1px solid #0f172a14;border-radius:12px;width:100%;padding:12px 14px;font-size:14.5px}.input-ios:focus{border-color:var(--text-primary);background:var(--surface-primary);outline:none;box-shadow:0 0 0 3px #0f172a14}.btn-ios{font-family:var(--font-heading);cursor:pointer;transition:all .2s var(--ease-ios);border:none;border-radius:12px;justify-content:center;align-items:center;gap:8px;padding:12px 20px;font-size:14.5px;font-weight:600;text-decoration:none;display:inline-flex}.btn-ios:active{transform:scale(.97)}.btn-primary{background:linear-gradient(135deg, var(--brand-burgundy) 0%, var(--brand-burgundy-light) 100%);color:#fff;box-shadow:0 4px 12px #9e0f2033}.btn-primary:hover{box-shadow:0 6px 16px #9e0f204d}.btn-secondary{color:var(--text-primary);background:#0f172a0a;border:1px solid #0f172a0d}.btn-secondary:hover{background:#0f172a14}.voucher-guide{border-radius:var(--radius-lg);background:var(--glass-bg-heavy);box-shadow:var(--shadow-md);padding:24px}.voucher-ticket{color:#334155;background-color:#fff;border:1px dashed #0f172a33;border-radius:10px;padding:16px;font-family:monospace;font-size:12px;box-shadow:inset 0 2px 6px #0f172a05}.voucher-hl-exp{border:1.5px solid var(--brand-burgundy);background-color:#9e0f200d;border-radius:4px;padding:1px 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var(--border-color);justify-content:space-between;align-items:center;margin-bottom:16px;padding-bottom:12px;display:flex}.resumen-title{font-family:var(--font-heading);margin:0;font-size:18px;font-weight:700}.status-badge{border-radius:var(--radius-pill);text-transform:uppercase;letter-spacing:.5px;padding:4px 10px;font-size:11px;font-weight:700}.status-observado{color:#ef4444;background-color:#ef44441f}.status-completado{color:#22c55e;background-color:#22c55e1f}.status-enproceso{color:#3b82f6;background-color:#3b82f61f}.status-pendiente{color:#64748b;background-color:#64748b1f}.action-plan-box{border-left:3px solid var(--brand-burgundy);border-radius:0 var(--radius-md) var(--radius-md) 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var(--brand-gold)}.timeline-header{color:var(--text-secondary);gap:10px;margin-bottom:2px;font-size:11.5px;display:flex}.timeline-area{color:var(--brand-burgundy);font-weight:700}.timeline-status{color:var(--text-primary);font-weight:600}.timeline-desc{font-size:13.5px}.chat-layout-wrapper{grid-template-columns:1fr 320px;align-items:start;gap:28px;width:100%;display:grid}.chat-main-area{flex-direction:column;gap:16px;width:100%;min-height:0;display:flex}.chat-history-box{border-radius:var(--radius-lg);flex-direction:column;height:58vh;min-height:440px;max-height:750px;display:flex;overflow:hidden}.chat-history-scroll{background-color:var(--surface-secondary);flex-direction:column;flex-grow:1;gap:16px;min-height:0;padding:24px;display:flex;overflow-y:auto}.chat-bubble{max-width:75%;box-shadow:var(--shadow-sm);word-wrap:break-word;padding:12px 18px;font-size:14.5px;line-height:1.5}.chat-bubble p{margin:0 0 8px}.chat-bubble p:last-child{margin-bottom:0}.chat-bubble ul,.chat-bubble 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14px;font-size:12px;font-weight:600}.chat-pill:hover{background-color:var(--text-primary);color:#fff;border-color:var(--text-primary)}.chat-sidebar-card{background-color:var(--surface-primary);border-radius:var(--radius-lg);height:fit-content;padding:24px}.typing-indicator{gap:4px;padding:4px 0;display:flex}.typing-dot{background-color:var(--text-secondary);border-radius:50%;width:5px;height:5px;animation:1s infinite alternate typingBounce}.typing-dot:nth-child(2){animation-delay:.2s}.typing-dot:nth-child(3){animation-delay:.4s}@keyframes typingBounce{0%{transform:translateY(0)}to{transform:translateY(-5px)}}.status-cards-grid{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;margin-top:18px;margin-bottom:28px;display:grid}.status-info-card{border-radius:var(--radius-md);cursor:pointer;border-left:4px solid;padding:20px}.status-info-card:hover{box-shadow:var(--shadow-md);transform:translateY(-2px)}.status-info-card.status-pendiente-card{background:#64748b05;border-left-color:#64748b}.status-info-card.status-calificacion-card{background:#f59e0b05;border-left-color:#f59e0b}.status-info-card.status-proceso-card{background:#3b82f605;border-left-color:#3b82f6}.status-info-card.status-observado-card{background:#ef444405;border-left-color:#ef4444}.status-info-card.status-completado-card{background:#22c55e05;border-left-color:#22c55e}.status-info-card .card-icon-badge{border-radius:10px;justify-content:center;align-items:center;width:40px;height:40px;margin-bottom:12px;display:flex}.status-pendiente-card .card-icon-badge{color:#64748b;background:#64748b1a}.status-calificacion-card .card-icon-badge{color:#f59e0b;background:#f59e0b1a}.status-proceso-card .card-icon-badge{color:#3b82f6;background:#3b82f61a}.status-observado-card 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